Riparian, LLC (“Riparian,” “we,” “us” or “our”) respects your privacy and is committed to protecting your Personal Information.
This Privacy Notice explains how we collect, use, disclose and otherwise process Personal Information when you:
- visit our website, www.riparian.com (the “Website”);
- communicate or otherwise interact with us;
- request information about our services or download content from our Website;
- attend webinars, meetings or events;
- interact with our advertising or content on third-party websites or services that link to this Privacy Notice; or
- interact with us as a prospective or current client, business partner or vendor.
“Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked with an individual or household. Where applicable law uses terms such as “personal data,” those terms have the meaning assigned by applicable law.
1. Who We Are
Riparian, LLC is a Delaware limited liability company providing software, consulting and outsourcing solutions to the life sciences industry, including solutions relating to revenue management, government pricing, revenue leakage and contracting strategy. Riparian is a member of Envision Pharma Group.
Where Riparian determines the purposes and means by which Personal Information is processed, Riparian is the controller or business responsible for that Personal Information. In some circumstances, including where we provide services to our clients, we may process Personal Information on behalf of a client. In those circumstances, the relevant client may be the controller or business responsible for the Personal Information and Riparian may act as its processor or service provider.
We may share Personal Information with other companies within Envision Pharma Group where necessary for legitimate business purposes and as permitted by applicable law. Additional information regarding Envision Pharma Group’s privacy practices is available at www.envisionpharmagroup.com/privacy-notice/. Where this Privacy Notice applies specifically to your interactions with Riparian, this Privacy Notice governs those interactions.
2. How We Collect Personal Information
We may collect Personal Information:
- Directly from you, for example when you contact us, request information, download content, attend an event or otherwise interact with us.
- Automatically, such as through cookies and similar technologies when you use our Website.
- From third parties, including clients, business partners, service providers and other third parties that provide information to us.
- From publicly available sources, where permitted by applicable law.
- Through your interactions with our advertising or content on third-party websites or services.
3. Personal Information We Collect
Depending on your interaction with us, we may collect the following categories of Personal Information:
- Identifiers and contact information, such as name, business address, contact information, and Internet Protocol (IP) address.
- Professional or employment-related information, such as employer, business name, job title and other professional information.
- Commercial and relationship information, including information relating to your interactions or prospective relationship with Riparian.
- Marketing and communications information, including your marketing preferences and information about your communications with us.
- Internet, technical and electronic activity information, such as IP address, device and browser information, Website activity and information collected through cookies and similar technologies.
- Other information you provide to us, including information contained in inquiries, correspondence or other communications.
4. How and Why We Use Personal Information
We may use Personal Information for the following purposes:
| Purpose | Legal basis under EEA/UK data protection law, where applicable |
| Responding to inquiries and providing information or content you request | Our legitimate interests in responding to inquiries and communicating with individuals interested in our business and services; performance of a contract where applicable |
| Providing, administering and supporting our services and business relationships | Performance of a contract; our legitimate interests in operating our business and managing client and business relationships |
| Managing relationships with prospective and existing clients, vendors and other business partners | Our legitimate interests in developing, administering and managing our business relationships; performance of a contract where applicable |
| To market our services including communicating about updates, news, newsletters, event invitations and other marketing communications, and to create B2B advertising audiences. | Our legitimate interests in promoting our services to relevant business contacts, where permitted by law; consent where required |
| Providing webinars, meetings and events | Our legitimate interests in providing and promoting our services and engaging with clients, prospective clients and other business contacts |
| Operating, maintaining, securing and improving our Website and services | Our legitimate interests in operating, securing and improving our Website, services and business |
| Analyzing Website use and business performance and assessing satisfaction with our services | Our legitimate interests in understanding and improving our Website, services and business |
| For the purposes of recruitment | Our legitimate interests in attracting and engaging qualified individuals. |
| Complying with applicable laws and regulatory requirements and establishing, exercising or defending legal claims | Compliance with legal obligations; our legitimate interests in protecting our legal rights and interests |
Where we rely on consent, you may withdraw your consent at any time, subject to applicable law. Withdrawal does not affect the lawfulness of processing undertaken before consent was withdrawn.
5. How We Disclose Personal Information
We may disclose Personal Information, as appropriate, to:
- other companies within Envision Pharma Group;
- hosting, IT, security and technology service providers;
- website, analytics, communications and marketing service providers;
- event and webinar providers;
- professional advisers, including lawyers, accountants and auditors;
- business partners and other third parties where necessary in connection with our relationship with you or the organization you represent;
- government authorities, regulators, courts and other third parties where required or permitted by law; and
- a purchaser, successor or other relevant party in connection with an actual or proposed merger, acquisition, financing, reorganization, sale of assets or similar corporate transaction.
We require service providers handling Personal Information on our behalf to protect such information as required by applicable law and our contractual arrangements.
6. Cookies and Similar Technologies
We use cookies and similar technologies on our Website for purposes that may include enabling Website functionality, maintaining security, understanding Website usage and improving our Website and services.
For further information about the cookies and similar technologies we use, including the choices available to you, please see our Cookie Notice.
7. How Long We Retain Personal Information
We retain Personal Information for as long as reasonably necessary for the purposes for which it was collected, including to satisfy legal, regulatory, accounting or reporting obligations and to establish, exercise or defend legal claims.
In determining appropriate retention periods, we consider the nature and amount of the Personal Information, the purposes for which it is processed, applicable legal and regulatory requirements, relevant limitation periods and our legitimate business needs.
8. How We Protect Personal Information
We use appropriate technical and organizational measures designed to protect Personal Information against unauthorized or unlawful processing and against accidental loss, destruction, alteration, disclosure or access.
No method of transmitting or storing information is completely secure, and we cannot guarantee absolute security.
9. International Transfers
Riparian is based in the United States, and Personal Information collected by Riparian may be stored and processed in the United States and other countries in which Riparian, other Envision Pharma Group companies or our service providers operate.
Where applicable data protection law restricts transfers of Personal Information to another country, we use appropriate safeguards or other permitted transfer mechanisms as required by applicable law. These may include the European Commission’s Standard Contractual Clauses and applicable UK international data transfer mechanisms.
10. Privacy Rights
Depending on where you reside and applicable law, you may have rights concerning your Personal Information, including the right to:
- request access to Personal Information we hold about you;
- request correction of inaccurate or incomplete Personal Information;
- request deletion of Personal Information;
- request restriction of certain processing;
- object to certain processing, including processing based upon legitimate interests and processing for direct marketing;
- request portability of certain Personal Information;
- withdraw consent where processing is based upon your consent; and
- object to or exercise rights concerning certain solely automated decision-making, where applicable.
These rights are subject to the conditions, limitations and exemptions provided by applicable law.
To exercise a privacy right, contact us using the information in the Contact Us section below. We may take reasonable steps to verify your identity before acting on a request.
EEA and UK Residents
If the GDPR or UK GDPR applies to our processing of your Personal Information, you may also have the right to lodge a complaint with the data protection supervisory authority in the country where you reside, work or where you believe an infringement of applicable data protection law occurred.
We encourage you to contact us first so that we have an opportunity to address your concerns.
11. Additional Information for California Residents
The California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA”), provides California residents with certain rights regarding their Personal Information. Subject to applicable exceptions, these rights may include the rights to know and access, delete, and correct Personal Information; to opt out of the sale or sharing of Personal Information; to limit certain uses and disclosures of Sensitive Personal Information; and not to receive discriminatory treatment for exercising CCPA rights.
A California resident is entitled to request details of the information we hold about him or her and how we use it and, under certain circumstances, has the right to request that his or her Personal Information be deleted. Such requests may be submitted through the following methods:
- By calling this toll-free number: +1 888 230-8287; or
- Through this website by completing the “Get in Touch” form at the bottom of this page.
We will acknowledge receipt of any request within ten (10) days and begin the process of verifying such request. Depending upon the sensitivity of the data collected and the nature of the request, we are required to verify an individual’s identity to a reasonable degree of certainty or a reasonably high degree of certainty. A reasonable degree of certainty requires matching at least two pieces of personal information provided via the toll-free number or “Get in Touch” form with information already maintained by us. Whereas a reasonably high degree of certainty requires matching at least three pieces of personal information. The verification process also requires us to consider whether it is likely the submitted request is fraudulent.
A California consumer may also designate an authorized agent to make a request under the CCPA on the California consumer’s behalf. When a request is submitted by an authorized agent, we will require written evidence of the authorization and, except when the authorized agent has a power of attorney pursuant to California Probate Code sections 4000 to 4465, we will also need to verify the agent’s identity as well as the consumer’s identity.
Riparian does not sell Personal Information and does not share Personal Information for cross-context behavioral advertising as those terms are defined under the CCPA.
We will process and respond to requests in accordance with applicable law. We may need to verify your identity before completing certain requests and may request information reasonably necessary for verification.
12. Children
Our Website is intended for a business audience and are not directed to children under 16. We do not knowingly collect Personal Information from children under 16 through our Website.
If you believe that a child under 16 has provided Personal Information to us, please contact us at privacy@envisionpharma.com.
13. Third-Party Websites and Services
Our Website may contain links to websites, applications or services operated by third parties. This Privacy Notice does not apply to Personal Information collected independently by those third parties. We encourage you to review their applicable privacy notices before providing Personal Information.
14. Contact Us
If you have questions about this Privacy Notice, our processing of Personal Information or wish to exercise an applicable privacy right, please contact:
Envision Pharma Group Legal Department
Email: privacy@envisionpharma.com
For matters relating to EEA or UK data protection law, you may also contact our Data Protection Officer:
Bird & Bird DPO Services SRL
Avenue Louise 235 b 1
1050 Brussels
Belgium
Attention: DPO for Envision Pharma Group
Email: DPO.EnvisionPharma@twobirds.com
15. Changes to This Privacy Notice
We may update this Privacy Notice from time to time to reflect changes in our processing activities, business practices or applicable law.
Last updated: 29 October 2026
California Consumer Protection Act Contact Form
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